Contact Us
We’re here for
You!
For questions or comments, contact us using the form, giving us a call, visiting any of our locations or check our FAQs below.
Visit our Customer Survey page to review your experience.
For employment inquiries, please visit our Careers page.
Frequently Asked Questions
What is the Unlimited Monthly Pass?
The Unlimited Monthly Pass is a monthly plan that gives you unlimited washes per month for one low monthly fee.
How Do I Sign Up For The Unlimited Monthly Pass?
Sign up online, onsite at the pay station or by speaking with a Cosmic Express team member!
Is There A Discount For Adding Another Car To My Membership?
Get $10 OFF the top three packages and $5 OFF for all other packages per extra vehicle on your existing monthly plan!
When Will I Be Billed For My Unlimited Monthly Pass?
Your card will be charged automatically on the same date monthly.
What Happens If I Get A New License Plate Or A New Car?
You can update any of your information online or by talking to a Cosmic Express team member onsite.
How Do I Cancel My Unlimited Pass?
Log-in on the website to your membership portal, calling the location, or visiting the wash location and notifying a Cosmic Express team member!
What Happens When I Cancel My Unlimited Pass?
You will no longer be billed for your membership when you cancel.
Do you close for holidays?
Yes, we close on the following holidays to give our team a well-deserved break:
– New Year’s Day
– Easter Sunday
– Independence Day (Fourth of July)
– Thanksgiving Day
– Christmas Day